Can I cancel, change plans or get a refund?

Open your dashboard to change a plan or cancel at the end of the paid period. Cancellation keeps the plan through that period; the remainder of a period already started is not refunded under the published terms. Review the amount before confirming a plan change, which may invoice a prorated difference immediately. There is no pause: cancel, and subscribe again whenever you need it. After the plan ends you have 30 days to delete stored copies; Image Pack images are not affected.

Use get_billing_link for billing settings, invoices and payment methods. Connected apps receive the dashboard sign-in link; owner API keys with billing:write can obtain a Stripe portal link. Treat checkout and portal URLs as private and do not put them in public documents.

Failed renders and 3D models are refunded automatically, and a failed image never uses up your allowance. Credits bought before they stopped being sold are generally not refundable for cash or transferable, subject to applicable law and the exceptions in the terms. Contact support for a payment problem with the request or invoice reference; never send card details or API keys.